🔐 Privacy Policy

Last Updated: MAY 28, 2025

The Ontario Commercial Arborists Association (“OCAA”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, company, email address, phone number, and other details provided during membership registration or form submissions.

  • Payment Information: Collected securely through third-party platforms (e.g., Zeffy). OCAA does not store credit card or payment details.

  • Usage Data: Information about how you interact with our site, including IP address, browser type, pages visited, and date/time of visits.

2. How We Use Your Information

We use your information to:

  • Process and manage memberships

  • Communicate with members and site users

  • Provide access to members-only content

  • Respond to inquiries and support requests

  • Send updates, newsletters, or announcements (with your consent)

  • Improve the website and member experience

3. How We Share Your Information

We do not sell or rent your personal information. Your information may be shared with trusted third-party providers only as needed to:

  • Process memberships and payments (e.g., Zeffy)

  • Manage our website and communications (e.g., Squarespace, email platforms)

We may also disclose your information to comply with legal obligations or protect our rights.

4. Data Security

We use reasonable administrative and technical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You may:

  • Request to view, correct, or delete your personal data

  • Opt out of email communications at any time

  • Update your contact information by reaching out to us

To make a request, please contact us at info@ontarioocaa.com.

6. Third-Party Services

Our site may contain links to external sites, including training resources and payment platforms. We are not responsible for the privacy practices of these third parties.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted to this page with a new effective date. Continued use of our site after changes means you accept the new terms.

Contact Us
For any questions about this Privacy Policy, please contact:
📧 info@ontarioocaa.com